Privacy Policy


Last updated: October 25, 2025

1. Introduction

Serifik (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect information when you visit or make a purchase from https://serifik.com (the “Website”) and related services.

By using our Website or purchasing our products, you agree to the collection and use of information in accordance with this policy.

2. Information we collect

We collect information to provide better products and services. The types of information we collect include:

a. Information you provide: name, email address, shipping address, billing address, phone number, payment details (processed by our payment processors), order history, and any other information you enter on forms (e.g., account registration, contact forms, reviews).

b. Automatically collected information: information about your device and how you interact with the Website (IP address, browser type and version, pages visited, referral/exit pages, operating system, device identifiers, and analytics data). We also collect information from cookies, web beacons, and similar technologies.

c. Information from third parties: We may receive information from third-party services such as payment processors, shipping carriers (status and tracking), advertising partners, and social networks if you connect them to your account.

3. How we use your information

We use the personal information we collect to:

  • Process and fulfill orders, manage returns, and communicate order status.

  • Provide customer support and respond to inquiries.

  • Process payments and prevent fraud.

  • Improve and personalize your shopping experience (recommendations, product search).

  • Send transactional emails (order confirmations, shipping notices) and — with your consent — marketing communications and promotions.

  • Monitor and analyze usage to improve the Website and our services.

  • Comply with legal obligations and protect our rights.

If you do not want to receive marketing communications, you can opt out following the unsubscribe link in marketing emails or by contacting us.

4. Cookies and tracking technologies

We use cookies and similar technologies to recognize your device, remember preferences, and gather analytics about site usage. Cookies can be session-based or persistent. You can control or delete cookies through your browser settings, but disabling cookies may affect Website functionality.

We may also use third-party analytics and advertising partners who set their own cookies and collect information. To learn more about cookies in use and how to opt out, contact us at info@serifik.com.

5. Sharing your information

We do not sell your personal information. We share personal information only in the following limited circumstances:

  • Service providers: Third parties who perform services on our behalf (payment processors, shipping carriers, hosting providers, customer support, analytics, marketing). They are permitted to use your information only to provide these services to us.

  • Legal requirements: When required by law, court order, or to comply with legal processes; to protect our rights, safety, or property; or to protect users or the public from fraud or illegal activity.

  • Business transfers: In connection with a merger, acquisition, or sale of assets (in which case customer information will be one of the transferred assets, subject to commitments made in this policy).

6. Security

We take reasonable administrative, technical, and physical measures to protect personal information from unauthorized access, loss, misuse, or alteration. Payment card data is handled by our payment processors and is not stored on our servers. No method of transmission over the internet or electronic storage is completely secure — while we strive to protect your data, we cannot guarantee absolute security.

7. Data retention

We retain personal information as long as necessary to fulfill the purposes described in this policy, to comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.

8. Your rights (where applicable)

Depending on your jurisdiction, you may have rights regarding your personal information, such as the right to access, correct, delete, restrict processing, or obtain a copy of your data. Residents of certain regions (e.g., the EU under GDPR or California under CCPA) may have additional rights. To exercise your rights or ask about them, contact us at info@serifik.com. We will respond in accordance with applicable law.

9. Children’s privacy

Our products are intended for children, but the Website is not aimed at children under 16 (or a higher age where required by local law). We do not knowingly collect personal information from children under the applicable age without parental consent. If you believe we have collected personal information from a child in violation of law, please contact us and we will take steps to delete the information.

10. Links to other sites

Our Website may contain links to third-party websites. This Privacy Policy does not apply to those sites. We encourage you to read the privacy policies of any websites you visit.

11. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will post the updated policy on this page with a revised “Last updated” date. Significant changes will be highlighted or notified where required by law.

12. Contact us

If you have questions, requests, or complaints about this Privacy Policy or our privacy practices, please contact:

Email: info@serifik.com
Website: https://serifik.com